Frequently Asked Questions

Good nutrition is essential for every stage of your baby’s growth and development. But the efficiency with which your body metabolizes nutrients is partly determined by your genes, and common genetic variants can affect the metabolism of one-carbon nutrients that are critical for the development of your child’s brain and spinal cord. Genate Essential Prenatal Nutrition is a multivitamin formulated from academic research that provides women with a formulation optimized to support their baby’s cognitive development. It includes the one-carbon nutrients choline, betaine, methylfolate, and B vitamins that many women have trouble metabolizing and/or don’t get enough of in their diet. 

One-carbon nutrients and fatty acids are critical for brain and spinal cord development during pregnancy and through the first two years of life. Although all nutrients are important, the one-carbon nutrients choline, folate, betaine, and B vitamins, along with the omega-3 fat DHA, provide the building blocks for proper growth of your developing baby's brain. Research at Cornell and Harvard universities has shown cognitive benefits for children born to mothers who received increased levels of one-carbon nutrients during pregnancy, demonstrating that optimal nutrition during pregnancy can have lasting effects for your baby.

Genetic testing is a personal choice, and only you can decide what’s best for you and your baby. But the Genate Test is a powerful tool for optimizing your nutrition status, as it identifies genetically-caused metabolic inefficiencies that may influence your body’ ability to make and use the nutrients critical for your baby’s cognitive development. If you have SNPs in any of the nutrient pathways tested, your Genate Report will provide personalized recommendations for optimizing your nutrition. Our registered dietitians can show you how to fill in the gaps with foods and supplementation, if needed, to make sure you’re getting the nutrition you and your baby need.

The Genate Test and nutrition supplements are shipped from different locations, so they will arrive as two separate orders. 

Genate prenatal supplements comply with FDA guidelines and are produced by FDA-inspected, cGMP manufacturing facilities. All ingredients in Genate prenatal supplements are traceable to their source and are independently tested for purity and potency.  

Yes! Our products are free from the following allergens: gluten, wheat, soy, egg, dairy, peanuts, tree nuts, sesame, crustacean, and shellfish. Also, they don’t contain any artificial colors or flavors. 

By purchasing your prenatal nutrition supplements as a subscription, you’ll get the following benefits:

• Savings: 15% off the single bottle price
• Convenience: Your order arrives every 3 months, so you don’t have to remember to order each month 

You can start and stop based on your timeline, whenever your pregnancy or breastfeeding period ends.

Any woman who is thinking about getting pregnant, currently pregnant, or breastfeeding should consider taking the Genate Test. By detecting genetic misspellings (SNPs) that interfere with your body’ metabolism of key nutrients needed for your baby’s brain development, you can work with our dietitians to create a nutrition plan that’s tailored to your needs. And if your body requires higher amounts of certain nutrients, you’ll know what to look for in a prenatal supplement to make sure it meets your needs.

The Genate Test was developed from over 30 years of academic research on genetic variants affecting maternal nutrition status and fetal cognitive development. While many tests analyze genes individually, our machine learning algorithm weighs the effects and interaction of 22 genes and 325 SNPs in order to give an accurate and actionable prediction of nutritional needs specific to pregnant women.This gives a comprehensive view of your genes and how they may be affecting your metabolism. Genate is the most complete prenatal genetic nutrition test available for women seeking to apply DNA insights to their nutrition plan before, during, and after pregnancy. 

The Genate Test gives you knowledge about your genes and your nutrition needs— quickly, easily, and with absolute precision. It focuses on one-carbon nutrients, fatty acids, and a panel of nine vitamins and minerals, detecting inefficiencies in these nutrient pathways caused by genetic variants called SNPs. Over 70% of women have difficulty either producing or metabolizing the critical nutrients every baby needs for proper brain development. Should your test reveal that your genes are impacting your metabolism of these nutrients, you can take action by following the nutrient recommendations in your Genate Report and/or talking with one of our registered dietitians.

The Genate Test is a saliva-based test you can take at home in minutes. Simply swab your mouth with the saliva collection device and return your sample to SNP Therapeutics in the postage-paid box that comes with your test. Your results will be ready in 1–2 weeks. 

We will send you updates regarding the progress of your test and inform you when the lab has processed your results. If there is an issue with the sample that prevents the lab from processing it, we will contact you and send you one free replacement kit to provide us with a new sample.

The best time to take the Genate Test is three to six months before you begin trying to conceive. But it can be taken any time you want to understand how your genes affect the metabolism of key nutrients important for your baby's development. This could be in any trimester of pregnancy or even while breastfeeding.

Yes, your test results are 100% private. Unless you have decided to share your results with a healthcare provider, the only person to see your results will be you. 

We are building the next generation of prenatal nutrition supplements that are based on maternal genetics. If you opt-in to allow your de-identified data to be used for research purposes, we may share your specific SNPs only with your approval, never with your personal information, and never your DNA. Our registration process will give you full control over the use of your data for research.

If you feel comfortable doing so, we encourage you to share this report with your primary care doctor, OB/GYN, PA/NP, nurse midwife, dietitian, or other healthcare providers.

No, the algorithm used by the Genate Test to analyze your genes for nutrition-related SNPs is not currently compatible with these data sources.

SNPs (pronounced snips) are misspellings in genes, and research shows they are fairly common. Genes that regulate how your body processes and shares nutrients with your developing baby can be partially or fully turned off. This can lead to low nutrient levels in your body and your baby not getting enough of what they need.

Yes, all of our counselors are registered dietitians qualified to provide nutrition counseling, also called medical nutrition therapy, and recommend diet and supplement changes based on your specific health needs and goals.

It’s ideal to schedule your first nutrition counseling appointment three to six months before you begin trying to conceive. This gives you enough time to make any

adjustments to your diet and supplement plan before your body and your baby’s need the extra nutrients. However, you can make a nutrition appointment during or after pregnancy as well to discuss your Genate test results, nutrition goals, and ways to optimize your diet and supplement regimen to fit your body’s needs.

Our nutrition counseling sessions are all online via a secure web platform, and you can choose between a video session or phone call. Either way, your appointment will last 45 minutes to one hour.

At this time, all of our sessions are virtual.

Yes, it’s a great idea to share your nutrition counseling plan with your doctor or other healthcare provider. This helps them understand the diet and supplement regimen you’re following. 

You can navigate to your account, view your order history, and make changes to your subscription by clicking on the profile icon in the upper right corner of the Genate homepage. If you need additional support, please email customer support at Genate.Help@snpthera.com and we will be happy to help you.

You can use all major credit or debit cards as well as ShopPay, Amazon Pay, Apple Pay and Paypal.

Test orders are shipped the next business day. Once shipped, it will take approximately 4-5 days for your test kit to arrive.

General

When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency that you select at checkout. Your payment details will be stored securely and you'll be charged upon shipment of each delivery.

All subscriptions will auto-renew unless you opt out. If you’d like to cancel or change your subscription, you can do that by clicking on the profile icon in the upper right corner of the Genate homepage. 

 Essential Prenatal + Genate Test subscriptions

If you purchase the test and a subscription for the Essential Prenatal nutrition supplement, you will receive a free bottle of Genate Essential Prenatal Nutrition to support your baseline nutritional needs while you’re awaiting your test results. You will then receive a 90-day supply of the prenatal nutrition you ordered with your plan on or around day 30, and additional shipments every 3 months after that until you cancel your subscription.  

Nutrition subscriptions

If you only purchase a nutrition subscription, we will ship you a 90-day supply of prenatal nutrition every 3 months until you cancel your subscription.

How do I customize my subscription?

Personalization is everything that we stand for, so we are happy to tailor your subscription plan to you. Subscriptions can be changed in several ways: by adding additional products, substituting products, and changing shipment timing. This can all be done by logging into your account by clicking on the profile icon in the upper right corner of the Genate homepage. Additional fees may apply when adding products or replacing products with higher-priced alternatives.

Your order confirmation emails include links to your order. You can manage your subscription from there, or log into your account by clicking on the profile icon in the upper right corner of the Genate homepage.   

You can log into your account by clicking on the profile icon in the upper right corner of the Genate homepage. You will be able to change your address from there. Additionally, you can reach out to us at genate-help@snpthera.com. Keep in mind that if your order has already shipped, it may not be possible to change the delivery address for that shipment.  

We have a 30-day return policy, so you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, please contact us at returns@snpthera.com. We’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Returns should be sent to the following address: 150 North Research Campus Drive, Kannapolis, NC 28081.

Please contact us at genate-help@snpthera.com for any questions regarding your order. You also should have received a tracking number for your kit in your welcome email. 

There is no cost for shipping.

SNP Therapeutics, the company behind the Genate brand, is headquartered in Kannapolis, NC.

You can stay up-to-date on our products and learn more about your nutrition needs in pregnancy by following our blog.